Knowledge Management Failure Factors
According to the study on ‘A Synthesis of Knowledge Management Failure by Alan Frost (2014), the failure factors can be divided by two categories which is: causal and resultant. Causal factors refer to the organizational issues that are required to implement KM successfully whereas resultant factors is deal with specific problem and can be regarded more like the symptoms rather than the disease.
Figure below show the causal and resultant failure factors:
Reference : A. Frost (2014). Knowledge Management Failure Factors, KMT an Educational KM Site. http://www.knowledge-management-tools.net/failure.html.